SHIPPING POLICY

Shipping & Delivery Information

Estimated Delivery Time: Most orders arrive within 7–14 business days (1–3 days processing + 6–11 days transit). Delivery times are estimates and may vary.

Handling Time: 1–3 days (Mon–Fri)

Transit Time: 6–11 days (Mon–Fri)

Total Delivery Time: 7-14 business days 

We strive to make the ordering and delivery experience as smooth as possible. If you have any questions or concerns, feel free to contact our customer service team.

Here's what to expect once your order is processed:

  • Processing Time: 1–3 business days (Monday to Friday)
  • Transit Time: 6–11 business days (Monday to Friday)
  • Total Delivery Time: 7–14 business days
  • Order Cutoff Time: 6:00 PM
  • Time Zone: (GMT-5) Eastern Standard Time – United States

Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

Payment Options

We offer several secure payment methods. All transactions on Chloe Boutique are SSL-encrypted, ensuring a safe checkout environment.

You can pay using:

  • Credit Cards (AMEX, Mastercard, Maestro, Visa)
  • GooglePay & ApplePay
  • ShopPay
  • Unionpay

Once you’ve selected your preferred method, click “Pay now” to be redirected to your payment provider. Follow the on-screen instructions to finalize your order.

In the unlikely event of any issue, our support team is here to help.

Shipping Costs

We cover the shipping costs for every single order.

No minimum order value is required — delivery is always 100% free.

Order Fulfillment & Processing

Found the perfect outfit or accessory? We understand you’re eager to receive it! That’s why we make sure your order is processed and shipped as quickly as possible.

To keep our prices fair and accessible, we consolidate shipments and dispatch orders once we’ve reached our batch minimum.

This helps us reduce our environmental impact and keep costs low. Thank you for supporting our mission for a healthier, more sustainable world.

Important Notes

Just like many other online boutiques, we may experience delays during sales periods due to high demand. Please keep this in mind when placing your order — we’ll always do our best to ship it promptly.

If you’re in a hurry or need advice on your order status, please reach out to us. Our support team is happy to help and find the best possible solution for you.

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM EST

Saturday and Sunday: Closed

Business information

Website name: Chloe Boutique

Address: Lattenklieversstraat 61, 8730, Beernem, Belgium

Company name: BV DECLERCK EMPIRE

Email: Info@shopchloeboutique.com

Phone: +1 771 213 3509

Tax registration number: BE1021535407

Company registration number: 1021535407

Warehouse address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District