PRIVACY POLICY

Effective Date: January 8, 2026

This Privacy Policy describes how Chloe Boutique ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from https://shopchloeboutique.com (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Personal Information collected includes:
- Name
- Billing and shipping address
- Payment information (processed securely via Shopify Payments)
- Email address and phone number
- IP address, browser details, device type, referring sites
- Purchase history and on-site behavior

We refer to this automatically-collected information as “Device Information”.

2. Using Personal Information

We use your personal information to:
- Fulfill orders and provide services
- Process payment information
- Communicate with you
- Screen orders for fraud or risk
- Provide relevant product offers and marketing
- Comply with legal obligations

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts. These include:

- Shopify (our ecommerce platform)
- Shipping providers (to deliver your order)
- Marketing platforms (if you opt in)
- Analytics services (Google Analytics, Meta)

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, scripts) to enhance website performance, improve user experience, and deliver personalized advertising.

Types of Cookies Used:
- Essential Cookies – Required for basic site functions like checkout
- Analytics Cookies – Help us measure and improve performance (e.g., Google Analytics)
- Marketing Cookies – Used for ads personalization and retargeting (e.g., Meta Pixel, Google Ads)

Non-essential cookies are only activated after you give explicit consent via our cookie banner, powered by our Consent Management Platform (Pandectes).

5. Behavioral Advertising

We use your Personal Information to provide targeted advertisements via:
- Facebook/Meta
- Google Ads
- TikTok (if installed)

You can opt out of targeted advertising using the following:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

6. Your Rights (GDPR + CCPA)

If you are a resident of the EEA, UK, or California, you have rights regarding your personal data:

- Access the personal information we hold about you
- Correct or update your data
- Delete your data (“Right to be Forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- Opt-out of the sale of personal data

To exercise any of these rights, please contact us at Info@shopchloeboutique.com.

7. Do Not Sell My Personal Information (CCPA)

We do not sell your personal data. However, we offer U.S. users the ability to opt out of any data sharing that could be interpreted as a “sale” under CCPA.

8. Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

9. Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated effective date.

10. Contact

For more information, questions, or concerns, please contact us at: Info@shopchloeboutique.com.

Business information

Website name: Chloe Boutique

Address: Lattenklieversstraat 61, 8730, Beernem, Belgium

Company name: Declerck Empire BV

Email: Info@shopchloeboutique.com

Tax registration number: BE1021535407

Company registration number: 1021535407

Warehouse address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District